Mt. Fuji Background Luxury Onsen Ryokan
Solutions for the Hospitality and Tourism Industry

Your website becomes the ultimate multilingual concierge.

Not only does it attract inbound customers, but it also reduces the burden on on-site staff.
Alleviate customer concerns in advance with a multilingual website that truly communicates.
Cistate Solutions' AI translation transforms the quality of hospitality.

Common Challenges

The "Language Barrier" That Troubles Accommodation Website Managers

Attractive rooms, carefully crafted cuisine, and exceptional hospitality.
You want to share these with international guests, but there are many hurdles to making your website multilingual.

Cost and Effort Barriers

"Hiring a translation company is expensive," "We can't afford the costs to make our CMS multilingual," "It's a hassle to request a quote every time we add a new page"

On-Site Workload

"Because there is no information on the website, we get flooded with inquiries by email and phone," "Check-in explanations take a long time, causing congestion at the front desk"

Barriers to Translation Quality and Updates

"Automated translation can't convey the appeal or nuances of the facility" "It's not possible to share seasonal plans or urgent announcements with overseas guests in real time"

Our Solution

Cistate Solutions can solve these challenges.

The combination of Cistate Translation Proxy and the Cistate machine translation platform is revolutionizing website management for accommodations.

Dashboard Interface

No system modifications required

Just add a tag

Solution 01

Make your existing site multilingual as is.
Dramatically reduce costs and effort.

With Cistate Translation Proxy, all you need to do is add a single line of JavaScript tag to your existing Japanese website. There is no need for expensive CMS modifications or building separate servers for multilingual sites. You can launch a multilingual site in as little as one week, while keeping the original design and features of your Japanese website intact.

  • Significantly reduce initial and operational costs
  • Can be implemented even without engineers
Solution 02

Your website becomes a multilingual concierge.
Reduce the burden on your on-site staff.

If you post frequently asked questions on your website—such as facility guides, how to use the hot springs, and meal allergy accommodations—AI will automatically translate them into multiple languages. Guests can check the information before their visit, allowing them to enjoy their stay with peace of mind. As a result, the burden of interpretation and explanation on front desk and service staff is significantly reduced.

  • Fewer inquiries thanks to advance information
  • Instant updates with Japanese site revisions
Japanese site update
Reflected on multilingual sites
10:00 a.m.

“Autumn Special Kaiseki Plan” released

Article created on the Japanese site

10:01 a.m.

"Autumn Special Kaiseki Plan" Published

Automatically reflected on the English, Chinese, and Korean sites

Cistate AI Engine

Original text (Japanese)

“Enjoy our guest rooms with open-air baths and experience our heartfelt hospitality.”

AI Translation Result (English)

"Experience our heartfelt hospitality in a guest room featuring an open-air bath, our pride and joy."

Terminology Dictionary Contextual Understanding Tone & Manner
Solution 03

Showcase your property's unique appeal.
High-quality AI translation that "connects".

Cistate Solutions' multi-layered AI translation platform is based on a large language model (LLM) that deeply understands context. We provide natural translations that go beyond simple word-for-word conversion, capturing the atmosphere and nuances of your property. In addition, proper nouns such as facility names and dish names are standardized using the "Glossary" feature. Prevents brand damage caused by mistranslations.

  • Natural and fluent expressions powered by LLM
  • Accurate proper nouns with the glossary feature

Ready to welcome international guests? Start by updating your website.

If you provide the URL of your current website, we will create a demo to show you how it can be multilingualized.

* We will never engage in pushy sales. Please feel free to contact us.